Shipping Policy

Last Updated: May 10, 2026

At Vance's Bicycle World, we believe in absolute transparency when it comes to our logistics, fulfillment timelines, and shipping costs. To ensure a reliable shopping experience across our entire catalog, we have updated our policy to completely align with our active system fulfillment configurations and delivery metrics.

1. Fulfillment Framework & Processing Times

Before any order is dispatched, it undergoes a standard processing and safety inspection window at our fulfillment facilities.

• Order Processing Time (Handling): 0 - 1 business days (Monday – Friday).

• Fulfillment Schedule: Orders placed before our daily cutoff times are prepared and handed over to our carrier network within 24 hours on standard business days. Orders placed over the weekend or during national holidays are queued for processing on the next immediate business day.

2. Shipping Methods, Transit Times, & Specific Costs

To eliminate any inconsistency between store settings and policy disclosures, your delivery timeline and shipping costs are determined strictly by the shipping method selected at checkout.

Please review our official shipping matrix below:

Shipping Method	Order Threshold	Shipping Cost	Transit Time (Business Days)	Total Estimated Delivery
Free Shipping	All Orders	$0.00	8 - 12 Business Days	8 - 13 Business Days
Standard Shipping	Orders under $70.00	$12.00	3 - 5 Business Days	3 - 6 Business Days
Standard Shipping	Orders $70.00 and up	$0.00 (Free)	3 - 5 Business Days	3 - 6 Business Days

Please Note: Transit times begin immediately following our 0-1 business day warehouse handling window. Business days do not include weekends or public holidays.

3. Order Tracking and Verification

As soon as your package is handed over to our shipping carriers, an automated shipment confirmation email containing a unique tracking ID and live tracking portal link will be sent directly to your registered email address.

Please allow 24 to 48 hours for the logistics carrier to update their tracking portal with live scanning checkpoints.

4. International Shipping & Customs

While we offer fulfillment coverage to global destinations, international transit timelines can be subject to individual country border controls, localized carrier handoffs, or customs clearance protocols.

Any import duties, customs fees, or regional taxes applied by the destination country's customs authority are the sole responsibility of the customer and are not factored into our base shipping rates.

5. Delivery Issues & Lost Packages

We take extreme care to secure high-value items prior to transit. However, if your package arrives physically compromised, or if your shipment has exceeded its maximum stated transit window based on the chosen method above, please follow these steps:

1. Inspect the package and document any structural damage with photographs immediately upon arrival.

2. Reach out to our logistics support desk at Contact@vancesbicycleworld.store within 48 hours.

3. Provide your full name and order reference number so our administrative team can file an active courier dispute and resolve your delivery swiftly.

6. Official Contact Matrix

For logistical support, tracking status updates, or shipping inquiries, please contact our verified administrative support desk directly:

• Store Name: Vance's Bicycle World

• Online URL: vancesbicycleworld.store

• Support Email: Contact@vancesbicycleworld.store

• Registered Office Address: 2200 S Prairie Ave, Pueblo, CO 81005, United States

• Direct Phone Line: +17195666925

• Business Hours: Monday–Friday 8:00 AM – 10:00 PM